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Specialty Physician Services

At SilverStone Health, we are committed to delivering exceptional healthcare through our Specialty Physician Services division, supported by our dedicated Key Medical Care team. Our board-certified physicians and advanced providers specialize in managing complex medical conditions and serious illnesses, ensuring you receive personalized treatment designed to meet your unique needs.

In our Specialty Physician Services division, we focus on three primary areas of expertise: Physician Services, which provide direct clinical care; Advanced Care Programs, including Palliative Care, which offer support for patients with serious illnesses; and Wound and Foot Care, which addresses specific healing needs. Together, these areas deliver a comprehensive range of medical support, whether you’re in a hospital, a skilled nursing facility, or recovering at home.

Partners in Your Healthcare Journey

Who is Key Medical Care?

Key Medical Care (KMC), founded by our Chief Medical Officer, Dr. Steve Arze, is a vital part of the SilverStone Health family. The KMC team consists of board-certified physicians, nurse practitioners, nurses, clinical assistants, and social workers, all skilled in addressing immediate acute-care and chronic healthcare needs. They provide both in-person and online medical support throughout your healthcare journey, ensuring your needs are met in facilities, and during transitions to home or new care environments.

If you don’t have a long-term primary care physician (PCP), they can serve as your PCP or act as a bridge to your existing PCP. They assist with securing appointments, obtaining medications, and treating common illnesses like sinus infections, as well as advanced diseases such as COPD. This ensures that you receive the care you deserve every step of the way.

Delivered by Key Medical Care

Three Branches of Expert Medical Care

Physician Services

In-Person and Virtual Medical Services

Chronic Condition Support

Complete Care Coordination

Primary Care Needs

Advanced Care Programs

Palliative Care

Chronic Care Management (CCM)

Remote Patient Monitoring (RPM)

Behavioral Health Integration (BHI

Wound and Foot Care

Advanced Techniques

Labs and Imaging

Foot Exams

Diabetic Check-ups

What Services are Included with Specialty Physician Services?

At SilverStone Health, our Specialty Physician Services provide a wide range of expert care including transitional care management, medication management, prescription refills, wound care, lab testing, and urgent care. Additionally, through our Advanced Care Programs you are given 24/7 access to a full team of care specialists who work with our physicians to ensure optimal medical, emotional, and spiritual health.

Care Assessment

Advanced Care Programs

  • Chronic Care Management

    Designed for patients managing multiple chronic conditions, our advanced chronic care management starts with a comprehensive health assessment. We then develop personalized care plans that evolve over time, continuously monitor health status, reconcile medications, and provide round-the-clock access to a dedicated team of specialists, including dieticians and spiritual care advisors.

  • Remote Patient Monitoring

    Designed to track vital health data in real-time, allowing for prompt adjustments to treatment as needed. This vigilant monitoring leads to early detection of potential health issues, reducing emergency visits, and ensuring your care plan is always one step ahead.

  • Behavioral Health Integration

    Designed to help manage stress, anxiety, depression, and other mental health conditions that often accompany chronic illnesses, aiming to improve your overall quality of life and provide a strong support system for both your mental and emotional needs.

Continuity of Care

What Are the Benefits of Physician Services?

The SilverStone Difference

What are the Benefits of Joining an Advanced Care Program?

We understand that managing chronic conditions requires more than just occasional check-ups—it’s about support and a partnership that understands your needs. Our approach ensures that you always have a compassionate expert to turn to, whether for medical inquiries, emotional support, or guidance through the complexities of healthcare.

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Responsive Communication

Reach out to your care team anytime, and expect a swift, caring response that puts your mind at ease.

Regular Health Check-Ins

We proactively monitor your health, keeping track of your progress and making adjustments as your needs evolve.

Education and Resources

Empower yourself with knowledge. We provide the latest information and resources to help you make informed decisions about your care.

Personalized Care Plans

Tailored to meet your unique health needs, our care plans evolve with you, ensuring the right support at the right time.

24/7 Access to Care

Peace of mind comes with knowing expert help is just a call away, any time of day or night.

Integrated Wellness Approach

We address all aspects of health—physical, mental, and emotional—promoting a balanced approach to your well-being.

Advanced Health Technology

Utilizing cutting-edge tools and platforms to enhance your care experience, from virtual visits to remote health monitoring.

Access to 24/7 Medical Care

Navigate Your Health
with Confidence

Our dedicated team integrates advanced care strategies for chronic conditions, remote monitoring, and behavioral health into a single, seamless service. With personalized attention and cutting-edge technology, we ensure that every aspect of your health is cared for.

Home

Personalized healthcare delivered to your doorstep, providing convenience and comfort for ongoing management and recovery in your own home.

Skilled Nursing Facilities

Dedicated post-operative and illness recovery support from skilled professionals, right at the skilled nursing facility, to optimize rehabilitation and care.

Long-Term Care Facilities

Comprehensive medical oversight in the comfort of long-term care settings, ensuring consistent, quality healthcare for chronic and complex conditions.

Who is eligible for Physician Services?

  • Anyone can sign up for Specialty Physician Services.
  • Individuals with 2 or more chronic conditions that are not pain related may sign up for our Advanced Care Programs such as Chronic Care Management and Remote Patient Monitoring.

What are the costs associated with Specialty Physician Services?

  • Medicare and private insurances pay for Specialty Physician Services.
  • Our Advanced Care Programs are a Medicare benefit; If you are on Medicare then you will pay no additional out of pocket fees. We can help you with coordinating insurance eligibility.

Can I continue seeing my current doctors while in Specialty Physician Services?

  • Yes, Specialty Physician Services and our Advanced Care Programs work in conjunction with your existing healthcare providers.

How does your Advanced Care Programs differ from standard care?

  • Our Advanced Care Programs offer a more holistic and integrated approach, focusing on proactive management of chronic conditions and including mental health support.

How do I enroll in one of your Advanced Care Programs?

  • You can request care through the form below, and we will provide a preliminary assessment, followed by eligibility verification and enrollment.

Assessment Form

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Coping with Grief and Loss

Are Bereavement Services
Included with Hospice Care?

Experiencing loss is a profoundly personal journey, and no one should have to face it alone. Our dedicated team provides compassionate support and resources to help you navigate through the complexities of grief. Whether it’s a listening ear, guidance through bereavement, or connecting you with a community of support, we’re here to help you find your path toward healing.

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What are the physical symptoms of loss?
  • Persistent fatigue that isn’t alleviated by rest
  • Recurring headaches or migraines
  • Changes in appetite, whether a loss or increase
  • Sleep disturbances, including insomnia or oversleeping
  • Muscle tension or unexplained aches
  • Digestive issues, such as upset stomach or changes in bowel habits
  • Chest pains or palpitations
  • A weakened immune system leading to frequent colds or infections
  • Shortness of breath or heavy feeling in the chest
  • Overall physical aches or pains
What is bereavement support and who is it for?
  • Bereavement support is a service provided to individuals who have experienced the loss of a loved one. It’s for anyone—family members, friends, or caregivers—struggling with grief and the complex emotions that follow a death.
How long can I receive bereavement support?
  • At SilverStone Health, we offer bereavement support for up to 13 months after the death of a loved one. This time frame can vary depending on the individual’s needs.
Are there any costs associated with bereavement services?
  • No, there is no cost. We are committed to supporting our community in times of loss, and all of our bereavement services are provided free of charge.
Do I need to have used hospice services to access bereavement support?
  • Not at all. Our bereavement services are available to anyone in the community who is coping with the loss of a loved one, regardless of whether SilverStone Hospice’s medical services were utilized.
How can I join a bereavement support group and what can I expect?
  • You can join by contacting us directly via phone or email. Our support groups offer a compassionate environment where you can share your experience and feelings, led by professionals who understand the grieving process. You’ll find a community ready to support you at each step.